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RMA Request


The following process will assist you in completing an RMA request on this site. Once you have completed the request, you will be contacted within 2 business days (via email) with your RMA number and the information necessary to return your defective product.

Online RMA Request Form

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Please Note:

    1. You MUST obtain an RMA number before returning your product to First Phase Data Ltd.

    2. This online RMA process is for warranty of defective replacement/exchange/credit of product purchased from First Phase Data Ltd. Please indicate your choice on the form.

    3. Please verify all of the information you are submitting to ensure it is complete and correct. Any discrepancy(s) will delay your request and could cause your request to be denied.

    4. All claims for warranty on items MUST be within 90 days of invoice, anything past this date will require further authorization.

    5. To return goods that are no longer required, please contact us for authorization prior to sending them back @ 204-339-1796.